Certification in Supplier Diversity Practice Exam

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What is an effective technique for obtaining feedback from suppliers?

  1. Conducting printed analysis reports

  2. Maintaining a supply management blog

  3. Holding annual supplier forums

  4. Using one-on-one meetings exclusively

The correct answer is: Maintaining a supply management blog

An effective technique for obtaining feedback from suppliers involves maintaining a supply management blog. This approach creates an accessible platform where suppliers can share their thoughts, experiences, and suggestions on an ongoing basis. A blog fosters open communication and encourages dialogue, allowing suppliers to express their views in a less formal setting compared to structured meetings. Suppliers may feel more comfortable providing honest feedback when they can engage at their own convenience, thus enriching the feedback process and giving insight into their experiences and challenges. This method promotes transparency and collaboration, essential elements in building strong supplier relationships. It also keeps suppliers informed about changes, initiatives, and best practices within the organization, further enhancing their engagement. Regular posts and discussions can help to establish a two-way relationship where feedback is not only received but also acted upon, ultimately benefiting both the supplier and the organization.